04 February 2015 blogs 8 min read
Did you miss our SCU Network webinar: Solving Real-World Problems with SCOM Dashboards? During the webinar we explained how you can leverage different real-world dashboarding scenarios that can help to improve the efficiency and transparency of your IT organization.
The webinar was also heavy on demonstrations and included the debut of Savision’s newest solution – an HTML5 dashboarding tool with an in-line, WYSIWYG authoring experience.. No need to edit XML files, write PowerShell scripts, or dive into the data warehouse with SQL; simply point and click and see a live version of your dashboard be built before your eyes.
Several questions were raised during the Q&A session after the webinar. We thought we would share them with you, in case you have the same questions.
Q1. How the object states are propagated into service design, is it “best of” or “worst of”?
Live Maps makes use of SCOM roll-ups. By default it is “worst of”, however we have published a number of blog posts that show how to change the roll-up behavior to fit your specific application.
Q2. Are you going to get into the underlying logic that drives these dashboards?
Both Live Maps and “Dashboards by Savision” make use of SCOM groups and SCOM roll-ups.
Q3. Can we extend this solution to monitor applications, servers hosted in the cloud (Eg: Azure)?
“Dashboards by Savision” will show any objects that are monitored by SCOM. If you install the Azure management pack and/or install SCOM agents on your Azure virtual machines you will be able to include cloud-based objects into your dashboards.
Q4. When will you be releasing Dashboards by Savision?
“Dashboards by Savision” will debut the week of March 3rd, 2015.
Q5. Could you demo the heat map widget?
We will be producing demo videos of “Dashboards by Savision” in the near future, please stay tuned. If you’re interested in advance information, please email firstname.lastname@example.org.
Q6. What version of SCOM is required for Dashboards by Savision?
“Dashboards by Savision” requires SCOM 2012 or higher.
Q7. Where do the HTML5 dashboards get published to? Is it IIS in the same web application as Live Maps?
“Dashboards by Savision” is installed to any IIS web server in your environment that has connectivity to the Operations Manager SDK and the Operations Manager data warehouse. There is no installation dependency between Live Maps and “Dashboards by Savision”.
Q8. Can we launch the health explorer when we see critical states in the dashboard for Savision views?
Live Maps today offers integration with the SCOM web console and the health explorer can be launched directly from Live Maps. The first version of “Dashboards by Savision” will not offer the ability to launch the health explorer, this may be added in the future.
Q9. What is the feature set of the free version vs. full version? What is the difference between the free and paid-for versions of the new functionality?
“Dashboards by Savision” will offer a free version that includes out of box dashboards for Active Directory, IIS, and SQL Server, with additional out of box dashboards to be developed in the future. The free version will also include one customizable dashboard. Additional customizable dashboards will be offered at an additional charge.
Q10. If you have Enterprise Live Maps will this be a free addition? You did mention a free version but this implies another version option…
“Dashboards by Savision” will include a limited free version with paid upgrade options for new customers of Savision. Existing Live Maps customers will receive a premium version of “Dashboards by Savision” with unlimited customizable dashboards for free.
Q11. Live Maps and Dashboards by Savision: aside from HTML5 and web based, what are other main differences? In Live Maps can’t you also customize dashboards? Is there any need for Live Maps any more if you have implemented Savision Dashboards?
“Dashboards by Savision” is targeted at the IT Pro who wants to have a quick and simple dashboard solution. Live Maps will remain our flagship product and includes advanced business service modelling capabilities, advanced authoring and diagramming capabilities, and is the best solution for rapid issue prioritization and root cause analysis. We will continue to develop and release new versions of Live Maps with a significant upgrade available in time for Microsoft Ignite in May.
Q12. Can you copy the URL for the dashboard and send it to someone without SCOM installed and it will still present the same data?
Both Live Maps and “Dashboards by Savision” support sending a user without SCOM installed a link and allowing them to view the data. The only requirement is that the web server on which you have installed the product is accessible to the person to whom you send the link and that the user has or has been told of credentials that are sufficient to access SCOM.
Q13. For applications with a lot of servers (>50), do you have aggregate widgets?
Yes, the performance graph widget will offer the ability to aggregate across all objects of a particular class or all objects of a particular class within a particular group. The Top N lists will select the best/worst of a set of objects to report upon.
Q14. How long is the learning curve for this product?
“Dashboards by Savision” is meant to be useful immediately after installation. All interaction with the product takes place within the web browser using intuitive controls. The only knowledge that you require is which objects and classes within SCOM you wish to display.
Q15. So, a custom correlation engine is required when using a Savision product?
Savision products do not require the installation of a “correlation engine.” Both Live Maps and “Dashboards by Savision” will show alerts and events registered by SCOM within the same timeframe that performance data is shown.
Q16. Does the new Dashboard tool allow to show timeframes?
“Dashboards by Savision” allows you to choose the time frame over which data is shown for an entire dashboard.
Q17. Is there a Free Web Dashboard version today?
“Dashboards by Savision” will debut the week of March 3rd, 2015 with a free version. We do not currently offer any free versions of our dashboarding or business service modelling products today.
Q18. The performance view widget is quite simplistic will it include time slice and dice options?
“Dashboards by Savision” includes two graph widgets. One shows a simple spark line and the other a larger graph. It is possible to choose the time frame over which data is shown for an entire dashboard. It will be possible in future releases to interact with the graph and to explore various areas within it.
Q19. Are the HTML5 dashboards combinable with the Silverlight dashboards?
“Dashboards by Savision” is a pure HTML5 product. Live Maps is a mix of HTML and Silverlight. Currently the two products are independent of one another and only display dashboards created by themselves. Our roadmap does include a unified HTML5 dashboarding solution, but we don’t have a date for this at this time.
Q20. Silverlight support is ending for Chrome. Any plans to upgrade the service map to html5?
The service map in Live Maps currently depends on Silverlight. Upgrading this service map to HTML5 is on our roadmap, but we don’t have a date as of yet.
Q21. For the diagrams- the MP s often change. Will you be updating the diagrams when MPs are changed/updated?
Live Maps includes out of box dashboards for Exchange 2013, SharePoint, and Lync and includes diagrams showing the architectural model of each. As new management packs are released and the architecture of each product evolves we will be releasing updates. These updates will be provided on our web site and you won’t need to wait for the next release of Live Maps to download them.
Q22. Do you have any out-of-box dashboards for known metrics, KPIs, etc…?
“Dashboards by Savision” will offer out of box dashboards for Exchange 2013, Active Directory, IIS, and SQL Server.
Q23. Can you connect Savision Dashboards to sources other than SCOM?
“Dashboards by Savision” does not currently offer connectivity to platforms other than SCOM. However, we do have connectivity to Service Now, Service Manager, and Configuration Manager on our roadmap. Our Live Maps product integrates with Service Manager and will include Service Now integraton in our May release.
Q24. How far away is the Service Now integration for Business Service Modelling?
A new version of Live Maps will be released in time for Microsoft Ignite in May. This version will include Service Now integration.
Q25. Can you do reporting from your dashboard?
We do not offer the ability to link from the dashboards in “Dashboards by Savision” into SCOM reports. Our roadmap does include the ability to export data from “Dashboards by Savision” into Excel.
Q26. Can I create an RSS feed from dashboards or from certain services status?
We do not currently offer this capability in either Live Maps or “Dashboards by Savision”.
In case you missed the webinar or would like to see it again, we now have the on-demand version available.