Here is an excerpt of a recent guest blog posted on Microsoft System Center Technet. The full blog post describes how to use OMS Service Maps together with SCOM and Live Maps to build out Business Services using automatic discovery combined with service dependency mapping.
With the increase in the number of monitoring tools being used by IT departments, alert noise is also increasing and can have a direct impact on resolution times as more teams using more tools need to get involved in incident resolution. According to industry statistics, on average 15 tools are used to resolve a single incident. Enter Savision v2.0 your Single-Pane-of-Glass solution
Savision recently held a survey at Microsoft Ignite in October 2017. We asked 255 IT professionals what was top of mind around management of their IT data with the organisation. See the results here
During this webinar hosted by TOPdesk and Savision you will learn more about the benefits of monitoring from the end user’s perspective, such as:
30% reduction in number of incidents;
20% less downtime
15% reduction in number of Helpdesk Calls
Tuesday October 31st 4:00 PM CEST.
In deze webinar van TOPdesk en Savision leert u meer over de voordelen van het monitoren vanuit het perspectief van de eindgebruiker, waaronder
30% reductie van incidenten;
20% minder verstoringen in de bedrijfsvoering;
15% minder calls op de helpdesk.
Woesdag, Oktober 26th 2:00 PM CEST.
Savision recently held an online session “It is not SCOMplicated with OMS” featuring MVP Bob Cornellisen. It was a very interactive session with plenty of questions from attendees. Fortuntely Dave Irwin from the Microsoft Service Map team was on hand to help us answer some of those questions.
Take a look at the answers by our experts:
Join Savision’s Chris Malay (Support Engineer) to learn more about the latest release v8.7 of Live Maps. The session will take place on Wednesday, October 11th at 9:00 AM EDT | 3:00 PM CEST.
Processing lots of data from different sources and making sense of it can become difficult if you cannot visualize it all in one place. Live Maps doesn’t just monitor your SCOM and OMS systems. It solves problems by putting the issue clearly right in front of you on clean and personalized dashboards anywhere, on any device. With our latest Live Maps release, v8.7, we are extending its offering to complete the business and technical monitoring dashboards needs of your organization.
Join Microsoft MVP SCOM-Bob Cornelissen, titled “IT’s not SCOMplicated with OMS” and find out how to make sure your SCOM investment enhances your OMS data. During this session you will learn how to provide your business with the insights you really need to stay on top of your IT services. The session will take place on Thursday, September 21st at 9:00 AM EDT | 3:00 PM CEST.
Join our live online demo, where we will be demonstrating how Live Maps will help you to stay on top of your IT environment. Our demo will feature Dave Young from Gift of Hope, who will be sharing how Live Maps has helped to deliver ROI within the organization. Mark your calendar for Tuesday, September 12th | 1:00 – 2:00 PM EDT