Visualizing SLA status in SCOM vs Live Maps

An SLA isn’t only beneficial for you as a customer who buys a service. It’s also really important for who’s delivering the service, both to show to the customer that they deliver what they are supposed to but also to keep track internally of the service availability.

When I’ve spoken about this before, most of the times it has been about how you measure the uptime. But what about how we present the availability status?