Microsoft Management Summit 2012 was a major success for Savision! With dozens of our customers present, our team had the opportunity to learn first hand how our customers are using our products and how they intend to use them in SCOM 2012. Major Announcements from the Summit Included: Live Maps – Dashboards and Maps for System Center • Full support for System Center 2012 • Integration with System Center Service Manager o Automatically populate and maintain CMDB o Business services automatically correlated to incidents • Integration with Bing® Maps o View the health of your IT organization on interactive maps …

One of the best parts of my job is visiting with customers and hearing about their experiences with our products. Often times, the first thing I do when arriving onsite is ask, “Do you have Live Maps up on a video wall within the NOC?” Sure enough, when we walked into Gamestop’s NOC – bam – Live Maps was displayed on a projector. This past week, I got the chance to chat with Larry Brown, SR Monitoring Engineer at Gamestop, regarding their NOC setup and how they use Live Maps in general. Nick Hebert, Account Manager, Savision: How has Live …

IT Infrastructures are always subject to change. Which means it is a hell of a job to keep your application models in sync with the reality of the day. With Live Maps for Operations Manager we allow you to make your application model dynamic.  This article will detail the simple steps on how to accomplish that. Let’s take a simple business application that has a web farm front end. The goal is that every time a web farm instance is added to or removed from the farm, the application map gets updated automatically. After starting the Live Maps Authoring Console we create a dynamic …

Savision works with IT environments that are looking for faster ways to solve their problems. And while we are not bound by one industry or vertical, Savision is collaborating with more and more Hospital and Healthcare customers. It makes sense. Hospitals are becoming increasingly more reliant on technology, and if their machines or applications are down — the results could be devastating. I recently got the chance to chat with Errol Small, Technical Services Manager at Healthcare Partners and Rogee Fe de Leon, Technical Services Manager at Maimonides Medical Center about the unique challenges they face, and how Live Maps …

When System Center Operations Manager alerts you to issues in your IT environment, Vital Signs is the perfect tool to quickly pinpoint and resolve the root cause of the problem. Vital Signs will automatically pull in the most current alerts from Operations Manager and display them in the context of the ever-evolving, real-time monitoring data. Further, historical data retrieved from Operations Manager will show you how your applications and servers should be performing. In this post, we will show a tiny feature that will enable you to get quickly from alert to cause to resolution. Once you have received an …

The number one question we get asked about Live Maps is, “How are other companies using your product?” Last week, we got the chance to chat with both Ryan Durbin, Network Admin at Woodforest National Bank, and Seth Steward, System Center Deployment Engineer at Tribune Company, and asked how their companies use Savision’s solutions. Here’s what they had to say: Nick Hebert (Savision, head of Americas sales): What is the greatest value you see in the Live Maps product? Seth Steward: “Bringing a visual component to a very data-driven side of technology.” Ryan Durbin: “The largest value I see in …

At Savision we are constantly working with our customers to help them be pro-active when it comes to IT problem management. Today Savision Live Maps and Vital Signs already help our customers to proactively control their IT infrastructures. With the new wave of System Center products around the corner, Savision is investing heavily to make it even easier to integrate our products in your day-to-day Service Management processes. Savision customers that (are planning to) work with System Center Service Manager (SCSM) 2010/2012 will see even more benefits from their Live Maps investment with the ability to model and visualize their …

Q&A Session for SCOM 2012 – Critical Migration Considerations [Cameron] – Let me start by saying thank you to everyone who attended the webinar! Thank you for attending and for providing such an excellent list of questions! Myself and Rob will do our best to answer them in this blog entry. Please remember that all of this information below is based upon what is currently available as of the RC version of the product and is subject to change. ________________________________________________________________ ‑­Sebastien Paquet­ – 12:17­ Q: ­you said everything could be virtualized, what about the DB? ­ [­Rob]­ ­- There are …

Previously, we blogged about the Hyper-V management pack we have written for Operations Manager. While the goal was to collect more historical performance data to feed our Vital Signs real-time monitoring product, we also included a number of performance-oriented dashboards. However, not satisfied to release a management pack consisting solely of dashboards, our development team then proceeded to bulk it up with a variety of new monitors. While Microsoft’s Hyper-V and VMM Management packs do a great job of monitoring availability, they don’t include much monitoring around performance. Wouldn’t it be nice if you could receive alerts from Operations Manager …

Although you can run it in standalone mode, our new Vital Signs product line is a great addition to an existing System Center monitoring environment. One of the ways in which we leverage System Center is by pulling historical performance metrics from the Operations Manager data warehouse and displaying them alongside our real-time data. That way, you can instantly see where and when your applications and servers deviated from their normal operating envelope. Imagine our dismay then, when we went looking for historical performance metrics for Hyper-V. Our Vital Signs dashboard displays 18 different KPIs for the Hyper-V host alone, …